vp111's Privacy Policy
Learn transparently how your personal information is collected, stored, and kept secure.
Introduction and Purpose
vp111 is a safe and reliable online casino and betting platform for players in Bangladesh. We place the highest importance on our users' privacy, and ensuring the protection of their personal information is a fundamental responsibility of ours.
This Privacy Policy ("Policy") describes how vp111 collects your personal information, how it is used, with whom it may be shared, and what rights you have. This Policy applies to the website https://vp111.lat and all of its services.
By using our platform, you will be considered to have consented to this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our platform.
This Policy has been prepared in accordance with all data protection guidelines applicable in Bangladesh. We reserve the right to update this Policy at any time, and you will be notified of any changes.
What Information We Collect
vp111 collects various types of information to manage your account, provide services, and ensure security. A detailed description is provided below:
2.1 Personally Identifiable Information
Registration and Account Information
- Full name (in Bengali or English)
- Date of birth (for age verification — only persons aged 21 or above may register)
- Email address
- Mobile number
- National ID number or passport number (for identity verification)
- Current address
2.2 Financial Information
Payment and Transaction Information
We collect the following financial information to process deposit and withdrawal transactions:
- bKash, Nagad, Rocket, or Upay mobile number
- Transaction amount and history
- Payment reference number
- Bank account information (if applicable)
Note: The minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳1,000.
2.3 Technical Information
Device and Browsing Information
- IP address
- Device type, operating system, and browser information
- Cookies and web beacons
- Login time and session information
- Website activity logs
2.4 Gaming Activity Information
Play history
- Bet amounts and results
- Details of which games were played
- Session duration
- Bonus and promotion usage history
How Your Information Is Used
vp111 uses your personal information only for specific and lawful purposes. The purposes for which we use your information are described in detail below:
3.1 Service Operations
We need your information to create and manage your account, process transactions, distribute rewards and bonuses, and provide customer support. Our 24/7 Bengali live chat support team may view your account information to help resolve your issues.
3.2 Identity Verification and Security
We verify your identity as part of fraud prevention, anti-money laundering, and regulatory compliance. Age verification is also carried out to prevent access by minors (persons under 21 years of age).
3.3 Responsible Gaming
By monitoring your gaming activity, we can identify potential signs of addiction and provide assistance where needed. This is an integral part of our responsible gaming policy.
3.4 Communication and Notifications
We use your email or mobile number to inform you about transaction confirmations, security alerts, promotional offers (if you have given consent), and platform updates.
3.5 Service Improvement
Aggregated and anonymised statistical data is used to analyse user experience and improve the quality of our platform.
Information Sharing with Third Parties
vp111 never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
Payment Providers
Only information necessary for processing transactions is shared with payment service providers such as bKash, Nagad, Rocket, and Upay.
Technology Service Providers
Limited information may be shared with trusted technology partners for cybersecurity, cloud servers, and technical support. All such partners operate under strict confidentiality agreements.
Legal Obligations
It is our legal responsibility to provide information on the basis of applicable laws in Bangladesh, court orders, or valid requests from regulatory authorities.
Fraud Prevention
Information may be shared with relevant authorities to assist in investigating fraud, hacking, or other unlawful activities.
Outside of the cases mentioned above, your information will not be transferred to any third party. No third party may reuse your information without our permission.
Cookies and Tracking Technologies
vp111 uses cookies to operate the website properly and to improve your browsing experience.
5.1 Types of Cookies
Essential Cookies
These cookies are essential for the basic functioning of the site — such as maintaining login sessions and ensuring security. They cannot be disabled.
Analytical Cookies
These cookies are used to analyse user behaviour in order to improve the quality of our services. They can be disabled from your browser settings.
Functionality Cookies
These cookies are used to remember your preferences such as language selection and settings. Disabling them may limit some functionality.
5.2 Cookie Controls
You can control cookies at any time by changing your browser settings. Please note, however, that disabling certain cookies may mean that some features of our platform do not work correctly.
Data Security Measures
vp111 uses industry-standard security technologies and practices to keep your information secure.
🔐 SSL Encryption
All of your data transfers are protected by SSL/TLS encryption technology, which prevents third-party interference while data is in transit.
🛡️ Firewall Protection
Our servers are protected by advanced firewalls and intrusion detection systems, which prevent unauthorised access.
🔑 Two-Factor Authentication
We offer Two-Factor Authentication to enhance the security of your account.
📋 Regular Audits
Our security measures are reviewed and improved on a regular basis through internal and external audits.
No online platform can guarantee complete security. Use a strong password for your account security and do not share your login information with anyone.
Data Retention Period
We retain your personal information only for as long as it is necessary or legally required.
Active Account
Your information will be retained and used for the purpose of providing services for as long as your account remains active.
After Account Closure
Even after an account is closed or suspended, certain information may be retained for legal obligations, transaction records, and fraud prevention purposes. Financial transaction records are generally retained in accordance with legal requirements.
Data Deletion Requests
You may contact us to request the deletion of your personal information. However, due to legal obligations, it may be necessary to retain certain information for a specified period.
Your Rights and Controls
vp111 believes that you should have full control over your own information. To that end, we provide you with the following rights:
Right to Access Information
You have the right to know what information we hold about you. If you contact us, we will provide you with a copy of your information.
Right to Correct Information
You have the right to correct any information that is inaccurate or out of date. You can do this through your account settings or via our support team.
Right to Delete Information
In certain circumstances, you may request the deletion of your personal information. However, due to legal obligations, it may be necessary to retain certain information.
Right to Object to Processing
You may object to marketing communications or certain types of data processing. Contact us at any time to opt out of promotional emails.
Right to Data Portability
You have the right to receive your personal information in a structured, machine-readable format.
Protection of Minors
vp111 is strictly a platform for persons aged 21 and above. We do not intentionally collect any information from anyone under the age of 21.
If we find that a minor has registered on our platform, we will immediately close that account and delete the associated information. Parents are advised to use parental control tools to monitor their child's online activities.
Policy Changes & Updates
vp111 reserves the right to update this privacy policy at any time. If any significant changes are made to the policy, we will notify you in the following ways:
- A notification will be sent to your registered email address.
- A notification will be displayed when you log in to the platform.
- The "Last Updated" date at the top of this page will change.
If you continue to use the platform after the changes, you will be considered to have accepted the new policy. Therefore, it is advised to review this page regularly.
If you have any questions about any aspect of this policy, please contact our customer service team. Our 24/7 live chat support team is always here for you.
Privacy Contact
If you have any questions or concerns about this privacy policy, please contact us.
vp111 Support Center
Live Chat Support — 24/7 assistance available in Bengali
Email: [email protected]
Response time: As soon as possible, within 24 hours
Service area: Bangladesh
Also see our other legal documents: