Safe Gaming

Responsible Gaming at vp111 —
Your safety is our priority

Play for fun, not addiction — vp111 will always be by your side to keep gaming safe and enjoyable.

For 21+ only
Our Commitment

Why is Responsible Gaming important?

Online gaming is a great source of entertainment, but it stays healthy only when you know your own limits. vp111 believes that ensuring every player's mental and financial wellbeing is a core duty of a responsible platform. We want you to play — but with a clear mind, with a plan, and within your own budget.

Responsible gaming means enjoying gaming as a form of entertainment rather than viewing it as a source of income. Placing more bets to recover losses is never the solution. vp111 is committed to building a culture where gaming means fun — not stress.

21+

Age verification is mandatory
To open an account and play at vp111, you must be 21 years of age or older. Protecting minors from gambling is one of our highest priorities.

24/7

Support in Bengali is always ready
If you have any issue with gaming, our 24/7 live chat support team is always ready to help you in Bengali.

Protection Tools

Your tools for gaming control

vp111 gives you the ability to manage your gaming experience your own way — use the tools below and stay in good shape.

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour wait — which protects you from acting on impulse.

Time-Out

Take a temporary break — set a time-out from 1 day up to 6 weeks. Your account will be suspended during this time. This is the most effective way to keep a clear head and take a break from gaming.

Self-Exclusion

If you want a long-term break from gaming, use self-exclusion — from 6 months up to 5 years. During this time you will not be able to access the platform in any way. It is a strict but effective protection.

Loss Limit

Decide in advance how much loss is acceptable over a given period. Once the limit is reached, vp111 will automatically prevent you from playing further — which is extremely helpful for keeping financial losses under control.

Support Team

If you have any concerns about gaming, contact our 24/7 live chat support. Our Bengali-speaking team will help you set up the right protective tools — without any judgment.

Gaming History Review

You can view your betting history, deposit and withdrawal records at any time. Regularly reviewing your own spending patterns is an important part of responsible gaming.

Step by Step

How to activate protection tools

Any protection tool can be easily activated from vp111's account settings. Or our live chat support team is ready to help you directly.

1

Log in to your account

Go to your vp111 account and click the profile icon in the upper right corner.

2

Open the Responsible Gaming menu

Find the "Responsible Gaming" section within your account settings.

3

Choose your preferred limit

Deposit limit, loss limit, time-out, or self-exclusion — choose what suits your needs.

4

Confirm

Enter the amount or duration and click the "Confirm" button. Deposit limits and self-exclusion take effect immediately.

5

Contact us if you need help

If you have trouble at any step, chat with us or email [email protected] — we will help you in Bengali.

Warning Signs

Recognise the signs of problematic gaming

If any of the signs below appear in your behaviour, please take a break right away and seek support.

You are betting more than your budget and running into financial problems.

You keep placing bigger bets to try to recover losses.

You are lying about your gaming or hiding it from family and friends.

You are neglecting sleep, work, or family time to focus on gaming.

You feel restless, angry, or anxious when you cannot play.

You want to stop gaming but cannot, and find it hard to control yourself.

Remember: Acknowledging a problem is not a sign of weakness — it is a sign of courage. vp111 is here for you — never hesitate to ask for help.

Check Yourself

A checklist for healthy gaming

Be honest with yourself on each point below. If you feel you are not following most of them, it may be time to take a break.

  • I set a fixed budget before playing and do not spend beyond it.
  • I see gaming as a source of fun, not a source of income.
  • I do not get discouraged when I lose money and I do not try to chase losses.
  • I put family, work, and health above gaming.
  • I have set a monthly deposit limit and I stick to it.
  • I decide in advance how much time I will play each day.
  • I do not bet with borrowed money or by dipping into savings.
Age Protection

Our role in protecting minors

To open an account at vp111 and play any game or place any bet, a player must be at least 21 years of age. This restriction is strictly enforced.

If there are children or teenagers in your home, make sure they cannot access your device or login details. Always keep your account password private and do not leave your device unattended while logged in.

Account security tips

  • Use a strong password
  • Always log out after playing
  • Do not share your password with anyone
  • Do not save your password on shared devices

Need help? We are here.

If you have any concern about gaming — financial, mental, or family-related — talk to us directly. vp111's Bengali-speaking support team is available 24 hours a day, 7 days a week.

Contact us via live chat or email us at: [email protected]

We do not judge — we only help. Your information will be kept completely confidential.

FAQ

Questions and answers about responsible gaming

To play any game or place any bet at vp111, a player must be 21 years of age or older. Age is verified when an account is opened, and we may request additional documents if there is any doubt.

Log in to your account and go to the "Responsible Gaming" section in Settings. There you will find the option to set a daily, weekly, or monthly deposit limit. Reducing a limit takes effect immediately, but increasing a limit may take up to 24 hours.

Yes. At the time you activate self-exclusion, you can request a withdrawal of any balance remaining in your account. Withdrawals are generally processed within 15 minutes to 2 hours. During the self-exclusion period, new deposits and gameplay will be completely suspended.

Time-out is a temporary break — from 1 day up to 6 weeks. Once the period ends, your account is reactivated automatically. Self-exclusion is a long-term measure — from 6 months up to 5 years — where a defined process must be followed to reactivate the account even after the period has ended.

First, contact vp111's 24/7 live chat support — our team will help you activate self-exclusion or any other protective tool. Alongside that, talking openly about the problem with family or a trusted friend can be a great help. For professional advice, you can also consult a mental health specialist.

The minimum deposit at vp111 is ৳100 and the minimum withdrawal is ৳1,000. The same limits apply for all payment methods (bKash, Nagad, Rocket, Upay). As part of responsible gaming, we recommend depositing only an amount you can afford to lose without facing financial difficulty.

Enjoy safely — vp111 is with you

Play responsibly, know your limits, and get the best gaming experience. Visit our FAQ to learn more or join a game directly.