vp111 Terms and Conditions

1 General Provisions

vp111 (referred to as "Platform", "we" or "vp111") is an online casino and betting service. These Terms and Conditions ("Terms") govern the relationship between you and vp111. By using the vp111 platform, creating an account, or participating in any game, you are considered to have fully read, understood, and agreed to these Terms.

vp111 reserves the right to modify these Terms at any time. Continuing to use the platform after any changes means you have accepted the updated Terms. We always recommend that you revisit this page regularly.

If you do not agree with these Terms, please do not use the vp111 platform. If you have any questions or need clarification, please contact our support team at: [email protected]

2 Account Registration and Eligibility

The following eligibility requirements must be met to create an account and use the services on vp111:

• You must be at least 21 years of age. This platform is for users aged 21 and above only.
• You must provide true and accurate personal information — providing false information may result in account termination.
• Only one account per person is permitted. Creating multiple accounts may result in all accounts and balances being forfeited.
• You must operate the account in your own name and for yourself — operating an account on behalf of a third party is prohibited.
• The mobile number and email address provided at registration must be active and belong to you personally.

vp111 reserves the right to verify your identity after registration. Withdrawal features may be limited until the verification process is complete.

3 Age Verification

vp111 takes the protection of minors from gaming very seriously. This platform is for users aged 21 and above only.

Documents accepted for age verification:

• National Identity Card (NID)
• Passport
• Driving License
• Birth Registration Certificate (if other documents are unavailable)

Creating an account with a false age declaration is a serious violation. In such cases the account will be closed immediately and any deposited funds will not be refunded.

4 Account Management

4.1 Password Security

It is your responsibility to keep your account login details confidential. We strongly advise against sharing your password with anyone. If you become aware of any unauthorised access, notify us immediately at [email protected]

4.2 Updating Contact Information

If the mobile number or email address registered on your account changes, please update it promptly. vp111 will not be responsible for any issues arising from outdated information.

4.3 Inactive Accounts

An account may be marked as inactive if there are no transactions or logins for 12 consecutive months. Contact the support team to reactivate an inactive account.

5 Deposits and Withdrawals

5.1 Deposit Terms

The following conditions apply to deposits on vp111:

• Minimum deposit amount: ৳100 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay.
• Deposit funds must come from a payment account registered in your own name only.
• Deposits made through a third party are strictly prohibited.

5.2 Withdrawal Terms

• Minimum withdrawal amount: ৳1,000.
• Withdrawals are generally processed within 15 minutes to 2 hours.
• Withdrawals can only be made to the same method and account used for the deposit.
• Withdrawals may be delayed if identity verification has not been completed.

5.3 Anti-Money Laundering

vp111 is committed to preventing money laundering. Proof of source of funds may be requested for large transactions. If suspicious financial activity is detected, the account may be temporarily suspended.

6 Bonuses and Promotions

6.1 Welcome Bonus

New members can receive a 120% bonus on their first deposit up to a maximum of ৳15,000. The wagering requirement for this bonus is 15 times (15x).

• The bonus applies once only, on the first deposit.
• Withdrawals cannot be made from the bonus balance before the wagering requirement is met.
• If the wagering requirement is not completed within a specified time limit, the bonus may be cancelled.

6.2 Ongoing Promotions

vp111 may offer various special offers and promotions from time to time. Each promotion has its own terms and conditions, which are published alongside the offer announcement. General terms apply.

6.3 VIP Program

The vp111 VIP program has five tiers, each offering a weekly cashback benefit:

• Bronze — up to 0.3% weekly cashback
• Silver — up to 0.6% weekly cashback
• Gold — up to 0.9% weekly cashback
• Platinum — up to 1.2% weekly cashback
• Diamond — up to 1.5% weekly cashback

VIP tier is determined based on your overall gaming activity. You can advance to a higher tier through regular and active participation.

6.4 Bonus Abuse

Strategic betting to earn bonuses, using multiple accounts, or any form of fraud is strictly prohibited. If such activity is detected, the bonus and any associated winnings will be forfeited.

7 Gaming Rules

All games on vp111 are operated through fair and verifiable technology. To ensure fair play, we use software from established game providers including PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, and more.

• Each game has its own rules, which can be read before the game begins.
• If a round is not completed due to a technical error, the bet for that round may be considered void.
• In the event of a dispute about a game result, the game provider's server log will be considered the final evidence.
• vp111 is not responsible for any loss caused by internet connection interruptions.
• The use of any software or scripts while playing games is prohibited.

8 Prohibited Activities

The following activities are strictly prohibited on the vp111 platform and may result in permanent account closure:

1. Creating or operating more than one account under the same person's name.
2. Using another person's account or sharing account credentials with others.
3. Hacking, using bots, or using automated software on the gaming system.
4. Creating or operating an account by providing false or misleading information.
5. Using the platform for money laundering or any illegal financial activity.
6. Misconduct or harassment toward other players or staff.
7. Coordinated betting or any activity related to match fixing.
8. Exploiting platform vulnerabilities or bugs — such cases should be reported to the support team immediately.

If any of the above violations are detected, vp111 reserves the right to close the account and forfeit the associated balance without prior notice.

9 Intellectual Property

All content on the vp111 platform — logos, designs, graphics, software, text and other elements — is the intellectual property of vp111 and is protected by law.

• Copying, modifying or distributing our content without permission is prohibited.
• Written permission is required to use the platform's name, logo or trademarks for commercial purposes.
• Access to the platform is permitted for personal, non-commercial use.

Ownership of game software and content belongs to the respective game providers. vp111 acts solely as a distribution channel.

10 Limitation of Liability

To the maximum extent permitted by applicable law, vp111 is not liable for the following:

• Any issues caused by your device or internet connection.
• Delays or errors relating to third-party services (payment providers, game providers).
• Inability to access the platform during technical maintenance or unexpected outages.
• Third-party access to your account due to keeping your login credentials insecure.
• Financial losses based on gaming outcomes — all betting activities are carried out at your own risk.

11 Privacy and Data Protection

Protecting your personal information is our priority. Full details of how vp111 collects, uses and protects your data are provided on our Privacy Policy page.

In summary, here is what we do:

• Your information is kept secure through SSL encryption.
• Your information is not sold to third parties.
• Your information is used for service improvement and support purposes.
• Applicable legal obligations are complied with.

Send requests to delete or update your information to [email protected].

12 Account Closure & Restrictions

12.1 Closure at Your Request

You may close your account at any time. Before closing, please make sure your balance has been withdrawn. Send your account closure request to [email protected].

12.2 Self-Exclusion

As part of our responsible gaming initiative, you may choose self-exclusion — for a set period or permanently. For more details, please visit our Responsible Gaming page.

12.3 Closure by vp111

vp111 may unilaterally close an account in the following circumstances:

• Serious violation of the terms and conditions.
• Providing false information or fraud.
• Failure to pass age verification.
• Suspicious financial activity.
• Attempting to harm the security or reputation of the platform.

13 Dispute Resolution

For any complaint or dispute, please follow the process below:

1. Step 1: Contact our support team directly via 24/7 live chat. Most issues are resolved quickly.
2. Step 2: If the issue is not resolved via live chat, write to us in detail at [email protected]. We will try to respond within 72 hours.
3. Step 3: For game-related disputes, server logs will be reviewed. The game provider's logs are considered final evidence.

14 Changes to Terms and Conditions

vp111 reserves the right to change, add to, or cancel these terms and conditions at any time. We will publish a notice on the platform before any changes take effect.

Continued use of the platform after changes have been made will be considered acceptance of the updated terms and conditions. If you do not accept the new terms, you may close your account.

The date of the most recent update will be noted at the top of this page. We encourage you to visit this page regularly.